- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
Suspension System Parts, near Vista, CaliforniaI have been bringing my Chevy to Art at GM Exclusive since February 2020. I get my oil changed every 5k miles and have left other recommendations to Art to let me know what is needed. It's really important to me that my vehicle never breaks down due to lack of maintenance or oversight. Art has been wonderful in addressing my fears and has never sold me work or parts I didn't need. He runs GM Exclusive with the utmost integrity and honesty, and I know this from 55 years of dealing with shops of every kind and encountering the opposite. GM Exclusive is completely professional, they have decades of experience and they're worth every penny. I love this shop and the people who run it and work there. Thank you for all your help and your patience with my OCD worrying about my van. GM Exclusive is the greatest.~ Barbara D Mau, 08/10/2026
Art serviced my new C8 2022 Corvette yesterday. He has been my guy for all 3 of my Corvettes . He is better then a dealership. Way better. He has all the certifications and continues to update his knowledge to keep up with the changing technology. Do yourself and your pocketbook a favor, and visit GM Executive for all of your GM needs. You will be glad you did. Nobody even comes close to this company. Knowledge care and friendly guaranteed service just like the dealer, but way better. I've used GM Executive now for over 17 years on all 3 of my Corvettes. No way I'm ever going back to a dealership. Your experience will not get any better. He is the best! Regards, Steve Stogner~ Steve S
